Frequently Asked Questions about Taps & Mixers

We recommend that all brassware is cleaned using a soft cloth and warm, soapy water instead of liquid detergent.

To ensure that your brassware operates properly, we recommend installation is undertaken by a professional installer.

Ventilation is very important in the bathroom environment to avoid the build-up of steam and condensation.

Thanks to the thermostatic cartridge, hot and cold water is mixed in certain quantities. This allows for safe use of water at a desired fixed temperature and flow. Also, according to European standards, 38 degrees is recognised as the ideal temperature that the human body can tolerate and therefore water supply temperature of thermostatic taps and brassware is adjusted to 38 degrees as default.

Where possible VitrA brassware is compatible but we recommend you speak to your supplier or retailer to ensure you choose the right product for your bathroom.